Hey there! Ever had one of those days where you just need to talk to a real person? We get it. At Zippyshoe, we’re not just another faceless online store—we’re a small team of shoe enthusiasts who genuinely care about your experience. In fact, our founder, Sarah, still replies to every single email herself. (Yeah, even the ones sent at 2 AM.)
Whether you’ve got a question about sizing, need help tracking an order, or just want to chat about your latest shoe obsession, we’re all ears. Here’s how you can reach us:
Here’s the thing—we don’t just sell shoes. We build relationships. Remember that time a customer wrote in about her wedding heels arriving late? Sarah personally drove a replacement pair across town. (And yes, she made it to the ceremony!) So don’t hesitate—your feedback, questions, or even shoe-related dad jokes are always welcome.
Pro tip: Our live chat (bottom right corner) is manned by actual humans from 8 AM to 8 PM EST. No bots, no scripts—just people who’ve memorized every shoe in our catalog.
P.S. If you’re wondering why we’re called Zippyshoe... let’s just say it involves a very fast dog and a very slow delivery truck. Ask us about it sometime!
