At ZippyShoe, we prioritize swift and secure delivery of your carefully selected footwear. Our team processes orders within 1-2 business days, ensuring your stylish and comfortable footwear is dispatched without delay. Whether you're seeking athletic, casual, or formal options, our logistics network is optimized to handle diverse product categories with care. We partner with trusted carriers to maintain reliability throughout the shipping journey.
Processing typically completes within 48 hours of order confirmation, excluding weekends and holidays. Transit durations vary based on destination proximity and carrier schedules. Domestic deliveries generally arrive within 5-7 business days, while international shipments may require 10-20 business days. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, though we proactively monitor all shipments to minimize disruptions.
We offer transparent pricing with two straightforward options:
Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically granted for orders exceeding $60, with no upper limit. These thresholds apply before any applicable taxes or discounts. Our system automatically calculates and displays the most economical option during checkout.
Currently serving customers across North America, the European Union, and select Asian territories. We're unable to deliver to certain remote locations, conflict zones, or regions with complex customs restrictions. During checkout, our system validates your address in real-time and will clearly indicate if service is unavailable to your area. We periodically expand our coverage—check back for updates if your region isn't currently supported.
Within 24 hours of dispatch, you'll receive a confirmation email containing your unique tracking number and carrier details. This allows real-time monitoring through our partners' logistics portals. For consolidated orders shipping in multiple packages, separate tracking will be provided for each shipment. Should you misplace your tracking information, simply log into your account or contact our support team for assistance.
While we meticulously plan each shipment, occasional delays may occur due to weather, customs inspections, or carrier backlogs. If your package exceeds the estimated delivery window by more than 5 business days, please first check the tracking status for updates. For unresolved concerns, our customer service team at [email protected] will investigate promptly and coordinate solutions, including reshipment or refund when appropriate.
International customers should note that cross-border shipments may incur additional fees imposed by destination countries. These charges, including VAT, customs duties, or handling fees, are the recipient's responsibility. Amounts vary by location and product value—we recommend consulting your local customs office for specific rates. While we declare all packages accurately as "Footwear" with their actual value to facilitate clearance, we cannot predict or reimburse these third-party assessments.
